We provide the best service executives across our areas of operation, certify their skill sets, conduct a background check and train them on soft skills before connecting them to customers on need basis. We have enough and more executives spread throughout the city who can be made available to the customer at the time the job has been requested for.
Yes, we and our technicians/professionals are 100% accountable for the job undertaken. However, in case of anything going wrong, we are committed to either re-do it or refund your money as per company policy.
Normally, it doesn't happen as the technicians/professionals do have back-to-back jobs. However, the technicians/professionals have been trained to inform in advance in case they anticipate that the job would take longer than expected time, once they reach the site. Half an hour, more or less, than the estimated time is given and there's no price alteration that comes in within that margin of error. At the end of day, we leave it to your fair judgement to decide.
All Toolsonwheel technicians/professionals bring in their own supplies. However, consumables such as bulb, ladder, and spare parts have to be made available at your end or bought on actuals before work starts.
It's very simple and easy. As a registered user, you have to call on our Tollfree No. 1800 3000 2605 & after validate your account details, you can create a reference no. for the services provided to you. Once you get the refrence our technicians will get in touch with you within the stipulated time.
You can pre-pay online to enjoy a discounted rate or pay through various online option available on our app by cash or cheque in favor of ToolsonWheel a unit of Tech2sys Technologies India LLP. The invoice for the service will be emailed to your registered email address.
Customized job requests necessitate an on-site inspection. Once the inspection is done, the quotation is sent for your approval and we start the job once we get your consent with a 50% advance amount realization.